Buyer Questions, Answered

3D Food Machine FAQ: What to Know Before You Order

Jinan MT Machinery answers the questions investors, process engineers and purchasing managers ask before ordering a 3D food machine, papad pellet line or frying chips line.

Overseas buyers inspecting a stainless steel food extrusion line on the factory floor

Most Asked

The three questions every buyer asks first

Yes, Meiteng lines run on local potato, cassava and wheat materials. Yes, every line runs complete before it leaves the factory. Common standard models deliver within 10 days.

Visiting customers examining snack pellets beside a twin-screw extruder

Can the line use our local raw materials?

Yes. Lines are built for potato, cassava and wheat, and the configuration is set around your material.

  • Trial run with your own material at our factory
  • Recipe testing available
  • Screw, die and heating matched to your recipe
Read raw material answers
Complete food production line running in a factory testing workshop

Can we see the whole line run before shipment?

Yes. Every line completes a full test run in our testing workshop before it leaves the factory.

  • Factory visits welcome
  • Third-party inspection can be arranged
  • All sections tested together, not machine by machine
Read inspection answers
Food processing machinery packed in export wooden cases ready for shipment

How long does delivery take?

Common standard models are in stock and deliver within 10 days. Custom solutions take 30–50 working days.

  • Standard models held in stock
  • Export wooden cases, rust and moisture protected
  • Help arranging export logistics
Read delivery and payment answers

Raw Materials & Recipes

Will your recipe work on the line?

Meiteng lines process potato, cassava and wheat, and you can prove your recipe on our machines before you sign.

  • Potato
  • Cassava
  • Wheat
Can your lines run on potato, cassava and wheat?

Yes. Potato, cassava and wheat are the raw materials our 3D food and frying chips lines are built to process. Screw combination, die, heating method and recipe can all be customized for your material.

Can we test our own raw material before ordering?

Yes. You are welcome to visit our factory in Shandong, China and run a trial with your own raw material. You see how it extrudes, forms and dries on our equipment before you commit.

Do you offer recipe testing?

Yes, recipe testing is available. Our in-house R&D team focuses on puffing technology, twin-screw extrusion, die design and PLC/MCC automation, so your formula is reviewed by the people who design the machine.

What do you need to know to assess our material?

We need five things: your product, target output, raw material, local voltage and heat source. These details set the process plan and the line configuration.

Line Configuration

One line, every section matched

Jinan MT Machinery supplies complete lines and single machines, with every section sized to work together from mixing through packing.

Twin-screw extruder and conveyor sections assembled in a production workshop

MT75

Co-rotating twin-screw extruder, PLC/MCC control

Should we buy a complete line or a single machine?

Both are available, and a complete line gives you one source for every section. A full line covers mixing, extrusion, sheet forming, cutting, drying, frying, de-oiling, seasoning and packing. Turnkey projects are also available. View 3D food machines and frying chips lines

Can dies and screw combinations be customized?

Yes. Output, die, screw combination, heating method and recipe can all be built to your product. OEM and ODM projects are also welcome.

Is the CAD or 3D workshop layout really free?

Yes. Process consultation and the CAD and 3D workshop layout are free. You also receive an itemized technical quotation, with a reply within 24 hours.

Do you build the extruder yourselves?

Yes. Meiteng extruders and complete lines are made in our own 20,000 m² facility, with CNC machining, welding, assembly, painting and a full-machine testing workshop. The factory runs under 6S site management.

"We bought a single machine first and later added the fryer and seasoning from the same factory, so every section lines up."
Chinedu ObiManaging Director, Obi Snack Foods, Nigeria

Delivery & Payment

Plan your project around firm lead times

Common standard models deliver within 10 days, custom solutions take 30–50 working days, and payment is available by T/T, L/C or Trade Assurance.

10 days

Common standard models, from stock

30–50 working days

Custom solutions

How fast can a standard model be delivered?

Within 10 days. Common standard models are kept in stock, so they do not wait for a production slot.

How long does a custom line take?

Custom solutions take 30–50 working days. Before dispatch, the line completes a full test run at our factory.

Which payment methods do you accept?

We accept T/T, L/C (usually at sight) and Alibaba Trade Assurance. PayPal is available for small orders and Western Union for sample orders.

Do you accept D/P or D/A?

D/P and D/A are considered only for long-term customers with good credit. New customers can use T/T, L/C or Trade Assurance.

Can you help with shipping?

Yes. We help arrange export logistics. Machines ship in export wooden cases with anti-rust and moisture-proof treatment.

Customers touring a food machinery factory with an engineer beside an extrusion line

Bring your raw material and watch it run on a Meiteng line

Since 2013, Jinan MT Machinery has built twin-screw extrusion lines in Shandong, China for snack factories, pellet producers and equipment distributors worldwide.

Countries exported to
60+
Global customers
500+
Production lines
1,000+
Production base
20,000 m²
Ask Our Process Engineer

Certification & Customs

Paperwork ready for food safety and customs

Meiteng machines are CE certified, built under ISO 9001:2015 and use food-grade stainless steel on all material-contact parts.

Framed CE certificate for food extrusion machinery on a white background
  • CE 2006/42/EC
  • ISO 9001:2015
Are your machines CE certified?

Yes. Machines carry CE certification under Machinery Directive 2006/42/EC. The CE certificate ships with your order documents.

Do you have ISO 9001:2015?

Yes. Jinan MT Machinery operates an ISO 9001:2015 quality management system across its production base.

Is the equipment food-grade?

Yes. All parts in contact with the material are food-grade stainless steel.

Which documents ship with the machine?

Every shipment includes the CE certificate, packing list, invoice and customs declaration documents. Your broker receives a complete set for clearance.

Can a third party inspect the line?

Yes. Third-party inspection can be arranged during the full-line test run before shipment, and you receive the inspection report.

Installation & Service

Support that continues after the line starts

Our engineers install and commission the line at your plant and train your operators, backed by a 12-month warranty and lifetime remote support.

Wooden crates of food machinery being loaded onto a truck for export

12 monthsWarranty

Will your engineers come to our factory?

Yes. Our engineers travel to your site to install and commission the line. They also train your operators on the equipment.

How long is the warranty?

The warranty is 12 months. Lifetime remote support continues after the warranty ends.

What do spare parts cost, and how long are they available?

Spare parts are supplied at cost price with priority shipping, and supply is maintained for more than 10 years. As the manufacturer, we make and stock parts for our own machines.

What support do we get after commissioning?

You get lifetime remote support by video, WhatsApp and email. Preventive maintenance, emergency repair, technical support and staff training are also available.

Still Have a Question?

Get an answer from a process engineer

Send your product, output, raw material, local voltage and heat source, and Jinan MT Machinery replies with a technical quotation within 24 hours.

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